Walmart Auto Care Centers - 147 Reviews - Auto repair shop (2024)

Do not go here. We called a head to confirm they had the tires we needed. Get there do the paperwork they put the car up and call us. They only had 3 of 4. They did this to us twice. Stay away

They got me in and out. Jerry and the staff were very helpful.

I bought 4 new tires and the service was great! I had called ahead and told that they didnt make appointments but found out that they do make them if youre buying tires! Save some time and make an appointment!

I havent seen any spectacular reviews but I went there for 2 new tires. All the staff members were very kind and the woman who worked on my car discussed with me the services requested and made some suggestions. I really appreciated her taking out the time to speak with me and make recommendations. I will definitely return for future services.

The ladies working here are amazing! They could have over charged me and didn’t! They kept me informed and I appreciate their care and concern about my issue.

Ok so apparantly the women that work here couldnt remove my tires bc it was too rusted, took it right down the road where a friendly gentleman removed them in less than 30 mins... guess they loosened it for him lol.

Excellent service stayed hours late to repair mine and other customers cars. Had they not I wouldnt have been able to go to work the next day.Eddie goes the extra mile to make sure all customers get their tires and oil changes taken care of.

Good experience with oil change. First one in it took a little longer than I expected. Was satisfied completely.

I’ve been coming to Express Oil change for 4 years. I have even met the owner a couple times when he comes in and stays at the hotel.The service has declined drastically, the pricing is higher than all competition. The wait time has been ridiculous especially today! I pulled up at 1:37pm today. It is now 2:30pm I’m still not done! I’m only getting a standard oil change! $48

Good folks but as indicated by other reviews, way to long of a wait. Arrived 45 minutes after opening with 3 folks ahead of us. Still waiting on car to be pulled in the garage 4 hours later. Does not look like the service cars in the order they arrive. Not worth the small saving. Go somewhere else.

Brought car in somewhere around 10:30. Told it would take 2-3 hours for 4 new tires and a synthetic oil change. I left car there around 11:30 after being told it would be a couple hours. Go back at 2:30 and my car has nothing done. No oil change no tires. The most disorganized workers Ive ever seen. Wasted a whole day when I couldve went elsewhere. Ill go pay more to have a timely job and better customer service...

Incredibly careful with my new wheels. A bunch of car guys work here so they understand how much we care. Will definitely have them mount my next set of tires.

If I could give zero stars, I would. Went in for a balance and rotate. They overfilled my tires by 20 psi higher than recommended number, and each tire was a different psi ... as soon as we drove off, we noticed the tires werent riding right. Took them to Main Street Auto and the tires we had JUST balanced were off by 1.5 oz, and they had bent a rim. Dont take your tires here.

Came here for tire rotation but, have had other service done in the past. Can be very busy and a good bit of wait time involved. Especially, on weekends. Weekdays, are usually a bit less waiting. I have dropped vehicles off and picked them up later when I had the time and resources to do it.

I call an hour ahead of close to see if I can drop my vehicle off for an oil change. Only to be told that they are cutting off services. So word to the wise, anyone looking to get service at the Crestview Walmart TLE, ignore their hours of operation, because they can decide to refuse service when they feel like it...

The most disorganized auto department of all time. This already is my least favorite Walmart and unfortunately its the closest to my house but their auto department consist of confusion of their staff and two bitter elderly ladies that probably havent smiled in years. Im sure they are wonderful people but not from a customers view. Everyone waiting was talking about it. Ive witnessed this on numerous occasions.

This has got to be the worst experience Ive ever had, Ive been waiting here for almost 3 1/2 hrs to have my car serviced. The job should take maybe 15minutes. Some of the worst customer service Ive ever seen. Im not sure if the technicians are just slow, lazy, or incompetent. DO NOT COME HERE FOR YOUR CAR TO BE SERVICED FOR ANYTHING!!! The price maybe cheaper than most places, but so is the service here!

Disorganized, slow, and not really into customer service........you know, pretty much like all walmart stores. It was Sunday and I was in a jam.

Took car in for oil change, decided to rotate tires also. Lady at counter clueless on how much to charge and what comes with it. said 2 hrs, left car and asked for call when ready but they wouldnt do that. Called back after 2 hrs they said was ready. Drove across town to get it and paperwork charges for tires but said declined oil change. She said we declined oil change. THAT IS WHY I WENT THERE!!! Changed her story and said they didnt have the right oil??? Just oil, not rocket science, valvaline, Castrol, I didnt care!!!. Read reviews and flipping knew better but needed it on sunday. I will be contacting management and walmart. They should be shut down with all the same issues and complaining about the service. Never again! !!!!

If I could give zero stars I would. Upon arrival the desk lady seemed alert. The more I talked to her I realized she should not be doing that job at all. I had to explain what I needed done 3 times to her. Then by the end of it I left with no services done cause they are complete morons.

Awful experience. Had all 4 tires changed back on Nov 2015. Spent over $800. My husband a spent a whole Saturday waiting. After he got home discovered a huge scratch on my car. The manager told me to get a quote in town. Discovered more damage around all my wheel wells. Cotanctef my insurance and they even stated thats the only way the damage would have gotten there. Over $1000 in damages and Wal-Mart took ZERO responsibility. After months of going back and forth we had to pay out of our pockets.

The service was okay, the people were nice, but I had to wait in line for a long time. I dont like using the check out lane because I usually buy a lot of stuff and the people in front of me take longer than the employee. Need more lane open, please.

Tire mechanic named Wilson was super helpful with my wife’s car. He even lent me a few tools to fix something he was unable to work on due to company policy.

Great service and very convenient. Purchased 4 new tires and was done in under two hours! They will rotate tires for free for the life of the tires. No complaints here.

Worst place to go in Crestview,FL. Had Oil changed in car and they didnt do the full svc as asked but, charged for it. Told me I needed a new air filter but they didnt have it. Bought one and opened the air filter and a large dead bird was in the sealed compartment they checked the same day I went there. Rude employees too!!

Mike Britton did a great job. He was kind and compassionate when I was stranded 2 hours from home. He patiently assisted and got me scheduled to get repaired and head home

We went there to get a new tire, the ladies at the desk were very nice but the service itself was horrible. We waited 4 hours for them to put 2 tires on the vehicle. I will pay extra and go to an actual shop next time

Took 3 hrs to get to my truck, jumped 2 vehicles in front of me, when they got to my truck the lady stayed talking personal matters with the coworker for about 15min before starting to work on my truck. Worst service Ive experienced in my whole life.

Sold me a tire that was clearly defective (one employee even commented it looked like it had dry rot when we brought it back after it separated and went flat). Manager came in and argued that someone had slashed our tire...Seriously? Someone slashed the tire as it was being driven down the road? Refused to replace it.

Came in for 2 tiers on the front. Was told 45 mins and 2hrs later was charged for things I didnt asked for nor did they do. I started down the road the car had such a bad pull to the right, that was not there when I brought it in. I pulled over and called right away and they asked if I could bring it back in. I told them I would bring it in first thing in the morning, so we shall see what happens. I will post a update after service.

We got oil change and new set of tires... very friendly and helpful

Negative stars if there was an option. I have NEVER waited for an oil change for 2 HOURS! With only 2 people in front of me they still manage to waste the day away. Most unorganized and overpriced place Ive ever been...

Managed to squeeze me into get 2 tires mounted, realistic and friendly staff.

Took an hour and 15 minutes to get my oil changed and I was next in line and they were finishing up the car in front. This was the Crestview fl store.

Had a tire go bad , they changed for free and put wife at the ease.

Two hours before they closed wanting to get a tire patched they don’t have time and only have two guys a working is what the manager said but not many cars or customers waiting and this is not the first time they say that

Rude and didnt have the tires I needed

Slow service took them 3 hours too even get my car in the shop. The so called technicians would be messing around more then working on the vehicles

Very different atmosphere than most Walmarts wanted to help more than most.

I waited two hours just to get air put in my tires and everyone that talked to me had attitude

They get the job done. Im less impressed with the people who work the desk now since the remodel. No sense of urgency and will ignore you.

Called and they told me, “It’s a first come first serve!” I get there there is one car and four mechanics. I wait 1.5 hours for them to fix my issue and they have not started.Issue: Patch 1 tire....

I went on a bad day, should have known better. Service was slow but the staff was friendly and they were working as fast as possible.

Did a great job patching up my tire!

The Slowest Place in America!!! Point Period !!! Prepare to live at Walmart while your car is being serviced

I like this walmart its very busy allways. Auto center is well run. Fast friendly service.

Didnt have the car battery I needed. But I want to thank Tony for going out of his way to assist me.

I mean, its Walmart. I dont expect them to be like the happy and smiling Chick Fil A employees. They got my car taken care of. Thats all I ask for.

All auto care employee Tonny is rude. How to talk with customer they don’t know. We pay and they don’t care about customer. If negative ratings I give.

Great service and value

They stayed late and went above and beyond for my son! Excellent work! Thank you!

Said they didnt have the oil i needed, Told me Id have to get the oil off the self and pay full price.. Wow

If you want to wait a lifetime for something simple and it still not be done right, this is the place for you! Nothing but problems every time

The staff was friendly and knowledgable. Store was very clean and organized.

Terrible never a good atmosphere always seems like the people hate you for asking questions.

Price is good but wait time is horrible be prepared to wait 5 hours for one tire change

Took forever to get my tires on even with an appointment!!!

Last time I used them they where great

Way too crowded. But good service and prices

Pack a lunch - the wait for oil change & tire rotation is ridiculous 🤯

Reasonable price slow service in auto department

Service was super slow. Yall need to get some help back there

Professional service and great prices on tires

Great day

2 hours for an oil change with only 2 cars ahead of me..

Do not care for Walmart. They helped close down ever mom & pop business in our country.

Best place for oil change and tires

Horrible service. Never been somewhere so slooooowwwww

Friendly service, busy all times.

You get what you pay for. Good service.

Friendly knowledgeable employees with good prices.

Service is slow but its a okay place.

Great quick service

All of my stars go directly to Nathan!

Very helpful workers and fast too.

Slow service. Rude staff

Kinda expensive. Especially for Wal-Mart.

Great

Very friendly and helpful.

Dont care

Long lines,bad service

Great place nice people

Great customer service

Good service fast

Great service

So darn slow......

Great service

Got me in and out

Good prices!

Did awesome

What a Joke!

Timely service