Error code Plum/BattlEye query timeout > Help - Error Codes | Forums | Bungie.net (2024)

2/15/2022 2:23:31 AM

4

5

GIVE EM HELLBOY

This is still happening for me. Every 5 to 10 minutes Ill get a BattlEye Query timeout and error code Plum. Ive tried reinstalling BattlEye, uninstalling MSI afterburner, verifying files, etc. What could be the cause of this happening? It makes the game unplayable.

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  • 1

    stonemikexd

    I don't know if anyone is still looking for this info but my fix for this was to go to the Destiny 2 installed folder in their you will find the Battleye folder from in there there should be a file listed as uninstall run that and remove battleye after restart your pc. then run the game again it should install battleye for you again. it worked for me with no issues.

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  • 2/6/2023 3:24:45 AM

    2

    McClayHrCr

    The infamous Battleye Query Timeout issue in the Destiny 2 game that throws you out of activities by launching a Battleye popup window with the QUERY TIMEOUT error and generating the PLUM error code message in Destiny 2.I solved it as follows:DISABLE GAME APPSI removed all other apps from games, EA, Ubisoft, etc. from autostart with Windows. To do this press WIN+R keys and type MSCONFIG. Then go to the PROGRAM STARTUP tab and click on OPEN TASK MANAGER. Search for these apps from game libraries and mark them as DISABLED.DISABLE SERVICESIn the same MSCONFIG window, go to the SERVICES tab, look for all game library services (EA, Ubisoft, etc.) and also for any other ANTICHEAT service such as EPIC and others and uncheck all that you find. Don't worry, when you launch game libraries that use these anticheats, Windows will start them automatically.After doing all of the above, restart your computer.Upon restart, open the TASK MANAGER, and look to see if other game managers and anticheats that have been disabled have been launched, and test to see if Destiny 2 now runs smoothly.In my case the problem was generated after I installed STAR WARS JEDI FALLEN ORDER and for it to run the EA APP was installed. After I did the above procedures disabling everything related to EA and Epic Anticheat the PLUM errors no longer occurred.I hope this report was useful and helps someone to solve the problem.Hugs!

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  • 2/20/2022 12:43:04 AM

    1

    Reaper

    this has happened to me and was also constantly getting battleye query timeout, I could not find a fix online so I started messing with things, I am not sure if this fix will work for you but what I did was delete Norton antivirus because it kept blocking battleye and destiny connection even though I set it to allow through the firewall, ever since I deleted it i have been playing flawlessly, just check your firewall permissions, I know that this fix is pretty specific based on what AV you use. I hope this helps. if you have any questions PM me.

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  • 2/15/2022 10:37:54 AM

    1

    Wunna

    *Check to see if you have any other anti-cheat software running your system. In particular, players have been citing Vanguard, the anti-cheat software for Valorant, as a potential trigger for this error. By disabling this software, it may stop the PLUM error from reappearing.*Other users have reported this error cropping up when they are using an unstable internet connection. Some examples have included hotel Wi-Fi, which can be a bit…patchy. So it’s well worth taking some time to make sure your internet connection is running as well as possible. Restart your router, consider switching to a wired connection if you aren’t already using one, and minimise the number of apps and devices competing for bandwidth.*Keep an eye on the server status for the game as well. If the servers are experiencing high traffic levels, this may cause some issues with the stability of your connection.

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    2 Replies
    Error code Plum/BattlEye query timeout > Help - Error Codes | Forums | Bungie.net (2024)

    FAQs

    How do you fix the plum error in Destiny 2 BattlEye? ›

    Here are a few temporary workarounds that you can use to potentially fix this problem in the game:
    1. 1) Updating your GPU drivers.
    2. 2) Restarting the game.
    3. 3) Wait for a patch.
    4. 4) Checking for file integrity.
    5. 5) Re-install Destiny 2.
    Jun 4, 2024

    What is the code Plum in BattlEye? ›

    BattlEye has detected a problem with your computer that may be in violation of Bungie's Terms of Service. PC players may also want to ensure that they have the latest Windows update before launching Destiny 2.

    What is the error code Plum in Battlenet? ›

    The Bungie official website explains that error code Plum appears when BattlEye detects a problem with your PC that could potentially violate the developers' Terms of Service. Fear not, as you may be running the game without the latest version of Windows, which could cause some issues.

    What causes error code plum? ›

    The Destiny 2 Plum Error Code usually appears when BattlEye detects a problematic issue on your computer that could breach Bungie's Terms and Conditions. It is essential to ensure you have the newest Windows update for your PC installed, as this can help you avoid this error.

    Why do I keep getting BattlEye error? ›

    This happens if something on your system prevents the installation/startup of the BattlEye Service, which is required to play on BattleEye-enabled servers. To resolve this issue: Please ensure that any security software (anti-virus, etc.) running on your system doesn't block the BattleEye Service in any way.

    Why is BattlEye blocking Destiny 2? ›

    The only reason BattlEye would block the Destiny2.exe is if YOU have altered it in some way.

    Is BattlEye an anti-cheat? ›

    BattlEye is an anti-cheat system, protecting our games and their players from hacking, cheating, and other forms of attacks breaching our Code of Conduct. BattlEye is automatically installed with any Ubisoft game requiring it, and will only be active when playing your game.

    What is the code number for plum? ›

    Plum is a purplish-brown color with the hex code #673147, a quaternary color made from equal parts russet and slate in the RGB color model.

    How does BattlEye detect cheats? ›

    BattlEye is a pro-active protection, so it blocks cheats before hooking into the game. It also has an active detection system that scans your computer's memory for for cheating software that attempts to bypass it's protection.

    How do I fix Battle.net error? ›

    1. Check your network configuration to find any issues with your firewall, router, or port settings.
    2. If you're using a VPN, try removing it.
    3. Disable any proxies that may interfere with the login module.
    4. Run a security scan to remove any viruses or malware infections.

    Why is BattlEye not responding in Destiny 2? ›

    This can happen if the server's or your connection times out for quite a while or breaks up completely. A common solution is to update your modem/router's firmware. Also, make sure that you aren't running “Cucusoft Net Guard” which is incompatible with BE.

    Do I need BattlEye for Destiny 2? ›

    Installation and Playing Destiny 2

    To play Destiny 2, BattlEye will automatically install when Destiny 2 receives an update and will be active on a player's computer when Destiny 2 is running. Players must allow BattlEye to be installed if they want to play Destiny 2.

    How to fix BattlEye plum? ›

    On your drive, locate the BattlEye install and delete it, then verify your game files for Steam to automatically redownload it. Sounds like the issue is there. Originally posted by Crazy Jim: On your drive, locate the BattlEye install and delete it, then verify your game files for Steam to automatically redownload it.

    Why is my plum account not working? ›

    If there is a technical problem when you try to login, please delete your browser history and cache, close your browser window, and attempt again. Alternatively, you may want to try with Firefox, Edge or Safari as browsers. Please note that Plum is not supported by Internet Explorer.

    What does it mean when it says error code? ›

    Meaning of error code in English

    a number that appears on a computer screen to show that you have made a particular mistake or that something has gone wrong in a program: Error code 7 keeps coming up on my monitor.

    How do I fix BattlEye? ›

    Failed to install BattlEye Service (4, 50000005) error
    1. Right-click the BattlEye Launcher executable.
    2. Choose Properties.
    3. Go to the Compatibility tab.
    4. Check the Run this program as an administrator option.
    5. Click OK to apply your changes.

    What is Plum Destiny 2? ›

    What Causes Error Code Plum in Destiny 2? First, it's important to understand what actually causes the Plum error to pop up in Destiny 2. Generally speaking, players get hit with Plum whenever the Battleye anti-cheat detection software identifies some sort of potential cheating program running on your PC.

    Why do I keep getting error code Destiny 2? ›

    It might be that Bungie performing maintenance or unexpected server issues are causing a spike in error codes or that there's an issue on your end preventing you from connecting to Destiny 2 properly. That means fixing errors is tricky since they're unpredictable and sometimes not even your fault.

    References

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